'Definitely not an 'off the shelf' course, it was tailored for our needs - but referred to 'real' outside world experience'
"What was most useful was being applied to our sector and talking about 'real customer feedback''
Marketing Manager - Chester Zoo
'I feel that everything is positive here now and you have had a great impact on the team'
Operations Manager - Salons Direct
“Angela has been involved in the business for 2 years now and we have found her help to be invaluable. She is extremely perceptive when it comes to assessing our workforce and has had some great ideas with regard to reorganising our staff. Customer service is very important to us; Angela has helped to take us to the next level. I have found in the past that Consultants tend offer a very general service which I have found of very limited value, Angela’s service is very much tailored to our strengths and weaknesses. I would have no hesitation is recommending her to you.”
Rosie Steere - Redcliffe Dental Practice & Implant Centre
"I've always known that the dental team was an important factor in promoting the business but it was not until Angela's inspirational Delivering Delight course that I actually experienced how motivated and enthused a team could become. The business now delivers that Wow factors and don’t I know it"
Anne O’Hare - Wallasey Village Dental Practice