Genuine Business

Using Emotional Intelligence for Influencing

Overview

The skills to influence require good communication skills, a clear understanding of conflict management, excellent leadership qualities and the ability to be a change catalyst. In some these skills are partially present, in others innate or not present at all. All lie within the ability of our emotional intelligence. This practical seminar is interactive and will create opportunities for self-analysis practice and observation.

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13/06/2013 14:04:32 - The Superstar Dental Receptionist.
Is your receptionist a shinning star?                                                                                                              Or Is your receptionist a glimmer of what you were really looking for?                                                        Most of all Is your receptionist a reflection of all your hard work and investment?

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