Genuine Business

The Superstar Dental Receptionist

Posted 13/06/2013 14:04:32
The Superstar Dental Receptionist
Is your receptionist a shinning star?
Or Is your receptionist a glimmer of what you were really looking for?
Most of all Is your receptionist a reflection of all your hard work and investment?
Redcliffe Dental Practice & Implant Centre has just been visited by the CQC who were WOWED. Redcliff’s newest member of staff was able to articulate and demonstrate a full understanding of how to deliver and exceed the patients expectations even though those expectations were already HIGH.
So HOW?
How were they able to do this? By dedication, dedication to turning customer service into the life-blood of The Practice - that can only happen when you constantly re-enforce the principal of DELIGHT. By always looking for ‘Opportunities to DELIGHT’ your patient.
The outcome - a ‘Captivated Patient’ – one who, following their appointment goes away telling everyone else why Redcliffe Dental Practice & Implant Centre is THE place to receive the very best dentistry and an experience which exceeded their expectations.
So HOW do we do that?
First of all set out your stall - employ the very best right from the beginning - demonstrate you are looking for a ‘Superstar Receptionist’.
 Superstars are out there, we can find them, nurture them, develop them and grow them into the superstars you need to WOW your patients - their attention to detail will be unsurpassed, their understanding of your Practice faultless – they will impress, they will GROW your business.
Genuine Business  brand new training programme ‘The Superstar Receptionist’  can provide you with all you need– www.genuinebusiness.co.uk - coaching and training encourages, grows, develops and hones these skills encouraging receptionists to:-
                                                 Choose their Attitude
                                                Be Present
                                                Make their Patients day
                                                Have Fun
All the ingredients you need to create the ‘Captivated Patient’
If you would like to learn more please send your information to info@genuinebusiness.co.uk, we will be happy to send you our free book ‘The Superstar Receptionist’
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13/06/2013 14:04:32 - The Superstar Dental Receptionist.
Is your receptionist a shinning star?                                                                                                              Or Is your receptionist a glimmer of what you were really looking for?                                                        Most of all Is your receptionist a reflection of all your hard work and investment?

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